MOBILE SOUND PRODUCTIONS

Satisfaction Survey


Event Date: Saturday, June 07, 2008
Event Type: Outdoor Wedding
Event Location: White Horse Inn
Event Staff: Dave Rodgers
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Excellent
Friendliness: Excellent
Promptness: Excellent
Professionalism: Excellent
Performance: Excellent
Appearance: Excellent
System Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Good
Lighting Effects: Good
Equipment Appearance: Excellent
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon? The only thing that was not appealing was that when people made requests that contradicted what was requested by the bride and groom, the request was followed and the directions on the sheet were not. This should be the other way.
Additional comments or suggestions?
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Bryce Atkins
Email: therealbryceatkins <at> yahoo.com
Phone: (559)392-8357

Survey Submitted on Saturday, June 14, 2008