MOBILE SOUND PRODUCTIONS

Satisfaction Survey


Event Date: Saturday, February 28, 2009
Event Type: Wedding Reception
Event Location: Copper River Country Club, Fresno CA
Event Staff: Dave Rodgers
   
Quality of Customer Service via Telephone: Good
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Excellent
Friendliness: Good
Promptness: Excellent
Professionalism: Excellent
Performance: Excellent
Appearance: Excellent
System Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Lighting Effects: Good
Equipment Appearance: Good
Planning Assistance: Good
Entertainer's Cooperation with Other Vendors: Excellent
Overall Customer Service: Excellent
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon?
Additional comments or suggestions? Dave, The first time we met was almost 18 months ago. Throughout the time of planning my wedding, you have tried your best to be available with any of the questions I have. I have seen you perform at a friend’s wedding. Her reception style and music choice were quite different from mine - but both of us were very satisfied by the service you gave at our wedding receptions. I honestly thought my wedding was the best wedding I have been to and the majority of that ‘thanks’ goes to you. You got people to the dance floor for 75% of the reception time. The only reason why it was not 100% was because we use the other 25% to eat dinner. It truly was a stress-free, joy-filled and fun wedding! I truly have to say that you are very flexible and accommodating to each of the couple that you are working with. You have been very organized since the beginning and your price is the most competitive one out there. Thank you for making your service affordable, yet excellent. It would be my pleasure to recommend you for future weddings. All the best, Catherine & Stenly.
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Catherine Jonathan
Email: catjonathan <at> gmail.com
Phone: 559-801-5500

Survey Submitted on Friday, April 03, 2009